All Systems Operational

Updated a few seconds ago

PRM Admin




Operational

PRM Portals




Operational

Partner Experiences (PX)




Operational

Social OnDemand




Operational

News OnDemand




Operational

Referral Automation




Operational

Through Channel Marketing




Operational

Marketing View




Operational

2

Upcoming Maintenances

2

Incidents Last 30 Days

6

Maintenances Last 30 Days

Locations

Scheduled Maintenance

Schedule

July 27, 2024 9:00AM - 11:00AM MDT

Components

PRM Admin

Locations

Azure US West Data Center

Description

On Saturday, July 27th, beginning at 9 AM Mountain time, Impartner will be performing an upgrade to our PRM Admin sign-in component to increase security with the latest cyphers. This will require a planned outage of service affecting PRM Admin. Customer Portals and PX customers will not be affected. Reminder emails will be sent 2 weeks previous, and again the week of the planned outage.

Schedule

July 27, 2024 9:00AM - 11:00AM MDT

Components

PRM Admin

Locations

Azure US West Data Center

Description

On Saturday, July 27th, beginning at 9 AM Mountain time, Impartner will be performing an upgrade to our PRM Admin sign-in component to increase security with the latest cyphers. This will require a planned outage of service affecting PRM Admin for approximately 2 hours. Customer Portals and PX customers will not be affected. Reminder emails will be sent the week of the planned outage.

History (Last 7 days)

CRM Sync Service DisruptionDegraded Performance

Incident Status

Degraded Performance


Components

PRM Admin


Locations

Azure US West Data Center




July 9, 2024 8:22PM MDT
[Investigating] Impartner is aware of delay in CRM Sync within our PRM Admin. Our incident response team is investigating the issue, and we will provide updates as we learn more about the incident.

July 9, 2024 9:46PM MDT
[Resolved] We have resolved the crm sync disruption which affected only a nominal number of customers.

Description

We will be performing product enhancements and minor bug fixes to the Impartner platform on Tuesday, July 9th, at 6 PM Mountain time. We are planning a 20-minute window for maintenance. We do not anticipate any service outages. Updates can be found here: success.impartner.com/prm/English/s/assets?renderMode=Collection Maintenance details: Updates 6.21.43


Components

PRM Admin, PRM Portals


Locations

Azure US West Data Center, US Las Vegas Data Center


Schedule

July 9, 2024 6:00AM - July 9, 2024 6:20AM MDT



July 9, 2024 6:00PM MDT
[Update] Impartner Product Maintenance Start

July 9, 2024 6:34PM MDT
[Update] Scheduled Maintenance End