All Systems Operational

Updated a few seconds ago

PRM Admin




Operational

PRM Portals




Operational

Partner Experiences (PX)




Operational

Social OnDemand




Operational

News OnDemand




Operational

Referral Automation




Operational

Through Channel Marketing




Operational

Marketing View




Operational

0

Upcoming Maintenances

3

Incidents Last 30 Days

6

Maintenances Last 30 Days

Locations

History (Last 7 days)

Impartner Product MaintenancePlanned Maintenance

Description

We will be performing product enhancements and database upgrades to the Impartner platform on Tuesday, November 4th, at 6:00 PM Mountain time. This will be a 60-minute maintenance window. We do not anticipate any service outages but all updates and maintenance carry risk. General release notes can be found here: https://success.impartner.com/px/digital-asset-management/admin/media-library?renderMode=Collection&q=release%20notes&collectionId=10132 Maintenance details: Updates 6.22.84


Components

PRM Admin, PRM Portals, News OnDemand


Locations

Azure US West Data Center, UK Data Center, US Las Vegas Data Center


Schedule

November 4, 2025 6:00PM - November 4, 2025 7:00PM MST


November 4, 2025 6:00PM MST
[Update] Scheduled maintenance is starting.

November 4, 2025 7:00PM MST
[Update] Scheduled maintenance is complete.
Partner Portal DisruptionPartial Service Disruption

Incident Status

Partial Service Disruption


Components

Partner Experiences (PX)


Locations

Azure US West Data Center



November 3, 2025 3:29AM MST
[Investigating] Partial Service Disruption

We are investigating reports of intermittently unavailable partner portals.

November 3, 2025 9:49AM MST
[Resolved] Operational

All systems are fully operational now. The instability was caused by database issues related to a bug with the daylight savings time change on Sunday.
Degraded Performance in PRMDegraded Performance

Incident Status

Degraded Performance


Components

PRM Admin


Locations

Azure US West Data Center



October 29, 2025 10:28AM MDT
[Identified] Degraded Performance

We are aware of performance issues in the PRM application. This is due to degraded performance across Microsoft Azure resources globally, affecting Impartner applications. Updates to PRM will be posted at the Impartner status page, status.impartner.com.

October 29, 2025 12:08PM MDT
[Monitoring] Degraded Performance

Microsoft is currently working to revert changes caused by a faulty DNS configuration, which has led to widespread service disruptions. We are monitoring the situation and will notify users when the PRM system is back up and fully operational.

October 29, 2025 2:13PM MDT
[Monitoring] Degraded Performance

We have bypassed the services within Azure that were negatively affecting the PRM Admin application. Users should be able to work in PRM Admin now, but there may be some slower performance or minor functionality issues for the next few hours as Microsoft solves the issue. We will update as soon as full functionality is restored.

October 29, 2025 7:07PM MDT
[Resolved] Operational

PRM Admin is at full functionality and performance. This was due to a widespread incident affecting multiple Microsoft resources worldwide. Some of the performance issues we experienced as a result were unavoidable. Thank you for patience.