All Systems Operational

Updated a few seconds ago

PRM Admin




Operational

PRM Portals




Operational

Partner Experiences (PX)




Operational

Social OnDemand




Operational

News OnDemand




Operational

Referral Automation




Operational

Through Channel Marketing




Operational

Marketing View




Operational

1

Upcoming Maintenances

1

Incidents Last 30 Days

7

Maintenances Last 30 Days

Locations

Scheduled Maintenance

Impartner Planned PRM Admin Maintenance OutagePlanned Maintenance

Schedule

July 27, 2024 9:00AM - 11:00AM MDT

Components

PRM Admin

Locations

Azure US West Data Center

Description

On Saturday, July 27th, beginning at 9 AM Mountain time, Impartner will be performing an upgrade to our PRM Admin sign-in component to increase security with the latest cyphers. This will require a planned outage of service affecting PRM Admin. Customer Portals and PX customers will not be affected. Reminder emails will be sent 2 weeks previous, and again the week of the planned outage.

History (Last 7 days)

Impartner Product MaintenancePlanned Maintenance

Description

We will be performing product enhancements and minor bug fixes to the Impartner platform on Tuesday, June 18th, at 6 PM Mountain time. We are planning a 15-minute window for maintenance. We do not anticipate any service outages. Updates can be found here: success.impartner.com/prm/English/s/assets?renderMode=Collection Maintenance details: Updates 6.21.41


Components

PRM Admin, PRM Portals


Locations

Azure US West Data Center, US Las Vegas Data Center


Schedule

June 25, 2024 6:00PM - June 25, 2024 6:15PM MDT


June 25, 2024 6:00PM MDT
[Update] Scheduled maintenance is starting.

June 25, 2024 6:15PM MDT
[Update] Scheduled maintenance is complete.
Portal's currently reporting time out errorService Disruption

Incident Status

Service Disruption


Components

PRM Portals, Marketing View


Locations

Azure US West Data Center, US Las Vegas Data Center



June 24, 2024 4:48PM MDT
[Investigating] Currently Impartner is investigating the cause of multiple portals not being accessible due to a timeout error.

June 24, 2024 4:53PM MDT
[Investigating] Adding MV.

June 24, 2024 4:57PM MDT
[Investigating] Removing PRM Admin. Not Impacted

June 24, 2024 5:22PM MDT
[Resolved] All portals are now up.

June 24, 2024 5:23PM MDT
[Resolved] Resolved

June 24, 2024 5:24PM MDT
[Resolved]

June 24, 2024 5:25PM MDT
[Resolved]